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| Q: |
How can I change my mailing address?
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| A: |
Members wishing to change their mailing address must submit
the request in writing, be sure to include the new address,
the date and a signature. Address changes can also be made
in person at either of our offices.
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| Q: |
Who is eligible to join MidState Educators Credit Union?
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| A: |
MidState Educators Credit Union is open for membership to
any person who is affiliated with the education community and students in Franklin and Delaware counties. Whether you are an administrator, teacher, custodian or even a volunteer you and your immediate family members are eligible
to join the credit union and take advantage of all the great benefits that come along with credit union membership. You can also become a member of MidState Educators Credit Union if you are employed with one of our Select Employee
Groups. In addition to the education community and our SEG groups, immediate family members of current members are also eligible for membership.
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| Q: |
Who is considered an immediate family member?
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| A: |
Mother, father, children, step-mom, step-dad, mother in-law,
father in-law, grandparents, sister, brother, grandchildren,
step-brother, step-sister, brother in-law, sister in-law
and spouse. Also eligible is anyone living within the primary
member’s household.
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| Q: |
How do I contact MidState Educators Credit Union?
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| A: |
Phone: 614-221-9376 out side the area 1-866-628-6446;
CU Access 221-1136; outside the area 1-800-342-3643;
Web: www.educu.org;
Mail (main office): 399 E. Livingston Ave., Columbus, Ohio 43215
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| Q: |
How do I contact MidState Educators Credit Union after hours?
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| A: |
Star ATM/Visa Debit Card Lost or Stolen: 1 (800) 523-4175;
VISA® Credit Card Lost or Stolen: 1 (800) 991-4965;
CUAccess: (614) 221-1136 or outside the area 1 (800) 342-3643
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| Q: |
How is MidState Educators different from a bank?
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| A: |
We are a member-owned, not for profit financial cooperative
association dedicated to providing you and your family with
a broad range of personal financial products and services.
Unlike most other types of financial institutions who need
to generate a profit to satisfy stockholders, we return
excess earnings to our members in the form of:
• Competitive dividend rates on savings and investment accounts
• Competitive interest rates on loans
• A low structured fee schedule
• The addition of new products and services
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| Q: |
If I change jobs or retire, do I need to close my account?
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| A: |
No, once a member of the credit union, you can always be
a member.
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