Effective Saturday, July 1, 2023, our Westerville office will permanently close. There has been a decrease in transactions and branch traffic. After much analysis, and as more and more members use our digital tools to conduct their financial transactions, closing this branch is the fiscally responsible decision for our membership.
FAQs
What is happening?
Our Westerville Branch, located at 501 W. Schrock Rd., Suite 100, Westerville, Ohio, will be closing permanently (including the ATM at this location).
When is the Branch and ATM closing?
Saturday, July 1, 2023, at 1:00 pm
Why is the Branch closing?
There has been a decline in transactions at this location for the last several years. More and more members are using our digital tools to conduct their financial transactions, and closing this office is the fiscally responsible decision for our membership.
Is Education First CU having financial difficulties or planning to close other branches?
No, Education First remains a very-well capitalized financial institution. We maintain a strong balance sheet and continue to produce positive net income year after year. There are no plans to close additional Education First Credit Union branches.
What will happen to the team members at the Westerville Branch?
We highly value our team members, and all team members from this branch will be relocated to other Education First CU branches.
What are the other Education First CU branch locations?
510 E. Mound St., Columbus, Ohio 43215
5950 Carnaby Way, Columbus, Ohio 43213
Does Education First CU participate in Shared Branching?
Yes, Education First is part of the Shared Branching Network. To find a shared branch location, click here.
How do I find an ATM?
Education First has ATMs at both of our branch locations. We encourage you to use the surcharge-free Alliance One ATM and Money Pass ATM networks.
Money Pass
Alliance One
If you have additional questions please contact the credit union.