About Education First Credit Union
Members wishing to change their mailing address must submit the request in writing via mail or email, be sure to include the new address, the date and a signature. Address changes can also be made in person at any of our offices.
Education First Credit Union is open for membership to any person who is affiliated with the education community in the state of Ohio. Whether you are an administrator, teacher,custodian or even a volunteer you and your immediate family members are eligible to join the credit union and take advantage of all the great benefits that come along with credit union membership.
Eligible is anyone who attends school, works, lives or worships in the Worthington, Gahanna, Westerville, German Village or Olentangy School Districts. You are also eligible for membership if you work for one of our Select Employee Groups (SEGs). Click Here for a list of SEGs.
Additionally any K-12 student at any school in Franklin, Delaware, and Union counties are eligible for membership. All college or university students across the state of Ohio are eligible for membership.
Welcome to Education First Credit Union! We look forward to meeting and serving you.
Mother, father, children, step-mom, step-dad, mother in-law, father in-law, grandparents, sister, brother, grandchildren, step-brother, step-sister, brother in-law, sister in-law and spouse. Also eligible is anyone living within the primary member’s household.
Phone: 614-221-9376 outside the area 1-866-628-6446; CU Access 221-1136; outside the area 1-800-342-3643; Web: www.educu.org; Mail: 399 E. Livingston Ave., Columbus, Ohio 43215 .
Star ATM/Visa Debit Card Lost or Stolen: 1 (800) 523-4175; VISA® Credit Card Lost or Stolen: 1 (800) 991-4965; CUAccess: (614) 221-1136 or outside the area 1 (800) 342-3643 .
We are a member-owned, not for profit financial cooperative association dedicated to providing you and your family with a broad range of personal financial products and services. Unlike most other types of financial institutions who need to generate a profit to satisfy stockholders, we return excess earnings to our members in the form of: • Competitive dividend rates on savings • Competitive interest rates on loans • A low structured fee schedule .
No, once a member of the credit union, you can always be a member.
You can become a member and apply for a loan, all at the same time.
You can apply for a loan online at our secure website, in person with a loan officer at 614-221-9376, option 2 (toll free 1-866-628-6446), or you can fill out an application and mail it into the credit union.
Yes, we offer several different loan programs for first and second mortgages. For more details or to apply please contact Sarah Mason at 614-221-9376 x 442 or via email email@example.com .
We offer three different VISA card programs to meet the varying needs of our different members. All three feature no annual fee and great rates. Begin saving today when you transfer those high-interest store and credit card accounts to your credit union VISA.
In a typical phishing case, you will receive an email that looks like it is from a legitimate company or organization that you do business with, such as the credit union. In many situations the email will be marked urgent and may use wordage such as “please contact us immediately”, or “immediate attention is required”. In a phishing scam you will be redirected to a phony web site that many times looks like the real one. You could be asked to update or provide account information, your social security number, your password or even your mother’s maiden name. If you provide any of the above information you could possibly find yourself the victim of fraud also known as identity theft. Tips on how to protect yourself: 1. Never provide your personal information in response to an unsolicited request. 2. If you believe the contact may be legitimate, contact the financial institution yourself. 3. Never provide your password over the phone or in response to an unsolicited internet request. 4. Review account statements regularly to ensure all charges and deductions on your accounts are correct.
Education First Credit Union would never send an email requesting your personal information.
Your credit union allows you to wire money anywhere in the world. You can wire money out or receive wires into your account all for a nominal fee. (excluding outgoing international wires) Please contact the credit union for more information.
Online Banking Security
We have added an extra layer of security that will work behind-the-scenes to protect your account. The new security may occasionally prompt you to verify your identity before continuing. This means you can now bank online with a renewed sense of confidence.
As our member, we know how you typically behave: what types of transactions you conduct, when and from where. If we detect any activity that does not seem like your typical behavior, we will prompt you to further verify your identity-so that we can ensure it is you and not a fraudster attempting to compromise your account.
Expect to be prompted at some point while banking online to enter additional information. This may include choosing several security questions that only you know the answers to, as well as supplying phone numbers where you can be reached while banking online. Once this occurs you have added a layer of protection to your account.
There is absolutely no cost associated with the new security system.
You will only be prompted to enter additional information when a particular activity or transaction appears to be unusual or uncharacteristic of your typical behavior.
Anything that appears out-of-the ordinary compared to how you normally would bank online and where you normally bank online. If the action being requested does not appear to be something you would normally do, we will ask you for more information to make sure it is really you and not an unauthorized user.
The security system takes into account factors such as the type of transactions you ordinarily perform, the computers you typically use to access your account, or the typical security settings for your computer. Hundreds of factors, such as these, create a profile that is unique to you that allows us to make decisions about whether the person conducting a given activity and transaction within your account appears to really be you.
No, you will only be asked for more information when unusual or uncharacteristic behavior is detected. This will most likely be a very rare occurrence.
Yes. In fact, your personal information is safer than ever before because we are making sure it is really you and not an unauthorized user trying to access your information.
We are glad to hear that you use anti-virus and a personal firewall. Be sure that you keep both software programs up-to-date for the best possible protection against viruses and hackers. This new security feature protects against other threats such as stolen user name and password. It works with you other personal security programs, but it does not replace them.
You should access the settings tab inside home banking before you ever get locked out to create a password reset question & answer. Then if you happened to get locked out, you can click the “Reset Password” link on your log on page. If you already got locked out, of home banking, you will need to call one of our member service representatives to manually reset the password.
Savings and Checking Accounts
Education First offers share savings accounts as well as a tiered money management savings, IRA savings, certificate accounts, holiday savings accounts, young accounts and health savings accounts.
Yes, we offer accounts for each of these groups. A complete description of these accounts can be found under the savings and checking programs on our web site.
We offer three types of checking accounts: Premium, Value and Student.
399 E. Livingston Ave., Columbus, Ohio 43215.
Yes, log onto Home Banking from the homepage on our website. Choose the “efirst Home” tab, then the 3rd option across the blue tool bar is “Order Checks”; click on it and follow the prompts. The checks will be mailed to the address that we have on file. If this information is not current please contact the credit union before reordering your checks.
An ABA number uniquely identifies Education First Credit Union and is used for electronic processing. That number is 244077271.
A new signature card must be filled out and a copy of a valid picture ID of the person you are adding must be presented with the new card.
You can call the credit union during business hours and if we are able to identify you over the phone with your password then we can submit the change for you. If you do not have a password you must come into the credit union with proper identification and we will then submit the change for you. It takes 24 business hours for the change to occur.
We offer CU Access which gives you the ability to access your account via the telephone and conduct transactions on your accounts over the phone 24 hours a day, 7 days a week. From any touchtone phone call 614-221-1136 or toll free 1-800-342-3643 and follow the prompts.
Home banking is available 24 hours a day, 7 days a week, through our website www.educu.org. Members are able to conduct transactions within their account, apply for a loan and even print a copy of a cleared check right at home. To start, click on Home Banking in the upper right corner of our home page. For first time users, you also need to click on “enroll” to request a username and temporary password.
Log onto your account via Home Banking from the homepage on our website. Choose checking, once you see your checking history on your screen click on the check number you wish to view and the front and back image will appear on your screen. This is a printable copy of your cleared check.
We offer FREE Bill Payer service to our members. Bill Payer allows you to go onto our website and set up merchants and amounts to be withdrawn from your checking account on a date specified by you. We can take away the hassle of you having to write out checks and finding a stamp to mail them with. Try it today!
We have a coin counter available in our downtown office lobby. If you use the coin counter and deposit the money in a share account the fee is 5%of the total coin brought in is waived. If you are a non-member the fee is 8% of the total coined brought in. If you are a member and you bring in rolled coin we will accept it without charging you a fee.